Privacy and Processing of Personal Data
To ensure we comply with GDPR we want to give you notice that we process your data as you have a customer account with Icon Presentations.
When you purchase or hire goods or services from us we collect your:
- Trading Name
- Telephone Number
- Email Address
We will use this data to fulfil your purchase or hire of our goods and services.
We will enter these details into our secure order management system so that we can provide you with the best service possible and to protect your information. We will only use this data to answer your queries, respond to your communication or provide goods and services. We will also enter these details into our secure Customer Relationship Management system.
We will not use your data for any sales or marketing purposes nor will we sell or distribute your data to a third party for such purposes.
Retention of Data
We will keep your information until we no longer have any need to communicate with you.
Where you have made a purchase or hire of our goods and services, we are processing this data because we have a contract with you to supply goods or services and we also have legal obligations to maintain financial information.
Use of Sub Contractors
We may use subcontractors to provide some products or services to you. We also may need to share your personal data with these subcontractors, in particular delivery services, so that they can help us provide goods or services. Our subcontractors are not permitted to use such personal data for any other purposes and we impose confidentiality requirements on their services.
As a customer, we may send you important information about your purchase or hire, we do this on the basis of our contract with you.
Your data is not passed to any third party, other than where required to fulfil our contractual obligations e.g. carrier or where a warranty or product registration requires it.
Under the General Data Protection Regulation, you have certain rights regarding your data.
- You have the right to ask us for a copy of any data we hold about you.
- You have a right to have any data that is incorrect, corrected.
- You have the right to object to the use of your data.
- You have the right to have your data provided to you to take elsewhere in a suitable format.
- You have the right to have your data deleted in certain circumstances.
- You have the right to lodge a complaint about the use of your data with the Information commissioner.
If you wish to exercise any of these rights, please contact our data controller.
Details for the information commissioner and making a complaint can be found on the Information Commissioner’s website at www.ico.org.uk.
Tennent Associates Limited trading as Icon Presentations may from time to time change this policy. We recommend that you re-visit this policy from time to time to learn of any such changes.
Getting in Contact with Us
The person responsible for all matters concerning the privacy and processing of any personal data, also known as the data controller, can be contacted as follows:
Brian Tennent CEO
41 Old Street
London EC1 9AE
They can be contacted by emailing firstname.lastname@example.org or you can write to the above address.